Where do you ship orders to, and how?

We ship customer orders orders to Canada and the United States only. Retailers who join our re-seller program may have orders shipped to them outside of North America if certain payment methods are used and the retailers use their own shipping account.

Normally we ship orders same or next business day. Our shipping cut-off time is 2pm EST. Orders placed after 2pm are normally shipped the next business day. As soon as we ship your order, you'll receive a notification email summarizing your order and providing a tracking link for your package.

Shipments within Canada are made using Canada Post's Expedited Parcel Service.

Canadian shipping fees

Canadian delivery estimates

  • FREE shipping for orders over $200, otherwise;
  • $11 flat rate for Ontario and Quebec
  • $12 flat rate for all other Canadian provinces
  • 1 business day within Ottawa area
  • 3 business days within Ontario/Quebec region
  • 7 business days within Canada
  • Orders over $300 require signature on delivery
Shipments to the United States are made using UPS Standard International.

Note that when you select 'USD' for your order currency, the sale is processed in US dollars - no exchange rate is applied to your purchase or shipping fee!

United States shipping fees
United States delivery estimates
  • FREE shipping for orders over $200 CAD, otherwise;
  • $16 CAD flat rate (fluctuates with exchange rate)
  • 4-7 business days

Please note that we do not guarantee delivery times, and that refunds on shipping fees are not provided for overdue shipments.

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